AME Operations Leader – 40898
Operations – Utd.Arab.Emir. Dubai, Dubai
AME Operations Leader – Dubai, UAE
ABOUT THIS JOB
At Nielsen, where analysts are working hard to drive decisions for top companies. Our accurate, detail-oriented Data Processing Specialists roll up their sleeves to work on projects end-to-end. They also gain global experience in an engaging, multi-cultural remote work environment. And as their Leader you will be the person responsible for driving the operations forward and transforming the organization to conquer the future.
Responsible for End-to-End Connect Operations for Africa and Middle East (AME), functions include: Manufacturer /Retailer Liaisons ; Retailer Engagement ; Report Liaison
In Nielsen Operation Center (NOC)- E2E operations (IV, SO,RD,CI,PH), projects enablement
Responsible for E2E Operations for Nielsen Connect Business focussed on RMS & CPS
Accountable for leading teams in end-to-end connect operations
Directly managing all the teams based in the market
Responsible for clear and simple direction / priorities for NOC E2E execution teams.
Support the design of any new services / enhancements / Products in collaboration with PL, DSCi and Technology.
Responsible to deploy these identified new service / enhancements / products
Be the Single Point of Contact from Global Connect Operations within AME Cluster / Country management teams
Delivering top notch quality of managed processes (all KPI’s management and First Time Right for all countries)
Drive the execution on Platform convergence agenda. Manage commercial / P&L expectations and change management
Responsible for managing financials and productivity of AME Ops
Create a Client centric culture while staying focused on standardization and efficiency managing clients expectations in driving the change towards Product Based organization
Lead and develop cross-functional team spread across different locations (including sharing knowledge, visibility, proactivity, self-reliance)
Building the Talent Pipeline of Operations who are all-rounders (Client Understanding RMS Process and Platform Understanding, Financial Acumen and strong people leadership)
A LITTLE BIT ABOUT YOU
Nielsen Operation Centers are the heart and soul of our organization and are where all the data processing happens. As a Leader you are the one to drive the organization forward and transform the business and the operations to meet targets and shape the organization.
Master’s Degree, business or technology related
Proven track record as a senior leader; good understanding of OPS environment, AME market knowledge
FMCG Retail experience is a plus
An Operations veteran with experience in managing large complex environment.
Ability to translate ambiguity into clarity
Strong capability to communicate and influence effectively at all levels of the organization
Knowledge of Nielsen end-to-end process and client services a plus
Strong People leader with a natural ability to attract, develop and multiply talent
Strong Executive Presence and being able to represent Operations with Senior Internal Stakeholder as well as Clients
Financial Acumen and ability to drive margin expansion
AME Ops E2E Total market Cost Management; Building Operating Plan, Driving Productivity and Building a Sound Business case for new initiatives
E2E operational responsibility
Attract, develop and Multiply talent. Build a diverse and inclusive culture.
Process Management: Create Cross functional expertise being the voice of Operations with the Commercial, Clients and Product Leadership
We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.
We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com
Job Type: Regular
Primary Location: Dubai , Dubai
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