The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.
As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made.
WHAT YOU’LL DO:
Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
Utilize the phone, LinkedIn & other methods of outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
Screen experts for their suitability for specific client projects and create professional profiles for client consideration
Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors
WHAT YOU HAVE:
Bachelor’s degree with high level of academic achievements / young professional with first working experience
Strong team player with entrepreneurial mind and can-do attitude along with pro-active and results-oriented work style and professional conduct
Prior experience in executive search, market/business research or management consulting is a plus
Outgoing personality with the ability to speak with people at all professional levels
Strong communication skills and excellent English is essential; in addition, very good knowledge of any other language(s) is highly desirable
Intellectual curiosity and desire to learn
Effective time management and organizational skills
Ability to work in a fast-paced entrepreneurial environment
WHAT WE HAVE:
Casual work environment and compelling people to work with
Buddy program as a support during the onboarding process
Cozy and catered office environment
Team outings, event participation
An open mind for what else you might recommend
Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts—Advisors—from their global professional network. Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or investment decisions. Guidepoint’s multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies. For more information, visit www.guidepoint.com ( http://www.guidepointglobal.com/ ).
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