Call Center Agent / Customer Service Representative

  • Listed: October 12, 2018 8:58 pm
  • Company Name: Elabelz.com
  • Job Type: Full Time
  • Salary Package: 2001-4000 AED
  • Required Experience: 1-2 Years
  • Minimum Education: Anything
  • Emirates: Dubai
  • Country: United Arab Emirates
  • Employer Website: elabelz.com

Description

Elabelz is aiming to be the largest online fashion mall in the Middle East. Offering full collections, global brands, local designers, and with a central focus on customer satisfaction, the brand aims to reshape fashion shopping in the region.

We are looking for the following criteria:

Only Arab Call Center Agent
Manage inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by taking the extra mile.
Requirements

Fluent English is a must
Arabic reading / writing/ speaking is a must
Working on shift basis
Previous experience in a call center role.
Strong phone and verbal communication skills along with active listening.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively.
Job Type: Full-time

Salary: AED3,500.00 to AED4,000.00 /month

Location:

Dubai (Required)
Language:

Arabic (Required)

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Listing ID: 7935bbf3e4ebbede

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