Elabelz is aiming to be the largest online fashion mall in the Middle East. Offering full collections, global brands, local designers, and with a central focus on customer satisfaction, the brand aims to reshape fashion shopping in the region.
We are looking for the following criteria:
Only Arab Call Center Agent
Manage inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by taking the extra mile.
Fluent English is a must
Arabic reading / writing/ speaking is a must
Working on shift basis
Previous experience in a call center role.
Strong phone and verbal communication skills along with active listening.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively.
Job Type: Full-time
Salary: AED3,500.00 to AED4,000.00 /month
Mention that you found this ad on Bibango.com when you Call or Message.