Call Centre Agent

  • Listed: November 12, 2016 11:32 am
  • Expires: This ad has expired
  • Company Name: 42 market research
  • Job Type: Full Time
  • Salary Package: Negotiable
  • Required Experience: 1-2 Years
  • Minimum Education: Anything
  • Emirates: Dubai
  • Country: United Arab Emirates
  • Employer Email: jobs@42mr.com

Description

Call potential survey respondents to obtain their contact details or to follow up on their participation
Operate market research telephone interviews
Call clients, organisations and authorities to request information
Follow up on all initial contacts
Interact with market research team for briefing and feedback
Data base entry of all obtained information and reactions
Translation of correspondence and project documentation
Marketing and business administration activities
Qualifications:
Fluent in English, French, German, Spanish, Italian, Portuguese, Dutch, Turkish, Chinese, Korean or Japanese
Intense call centre experience
Experience in market research, marketing or data base administration
Excellent techniques and abilities to obtain required information on the phone
Ability to apply appropriate actions to effectively control a telephone call
Ability to use the most appropriate way to communicate with different behaviour types on the telephone
Use questioning and listening skills that support effective telephone communication
Understand the impact of attitude in handling calls professionally
Outstanding communication skills, persuasiveness, adaptability, initiative, judgment, voice skills, tenaciousness, resilience, negotiation skills, work under pressure, high energy level, data entry skills
Should you be interested in this vacancy, please send your CV including a photo to jobs@42mr.com

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Listing ID: 2035825838f74519

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