PRINCIPAL FUNCTIONS :
Coordinates, day-to-day customer queries concerning payment details, dishonored cheques, temporary line disconnection, reconnection of lines etc., and in accordance with Company approved procedures & practices.
Examines, verifies and posts transactions to specific journals, ledgers and accounting records.
Follow up, all bills, invoices and vouchers that need corrections prior to entry in books/ records.
Make sure all the updates and maintains computerized registers; performs calculations per transaction requirements to ensure accuracy and integrity of accounting files and records.
Duties & Responsibilities :
Maintain staff records and supporting the team.
Attends to routine inquiries/ concerns, e.g., payment details, dishonored cheques, reconnection of lines etc., either through letters or in person, in accordance with Company procedures & practices.
Prepares relevant reports like Data Collection Report, monthly Statistical Reports, Debtors’ Schedules & Telephone Charges, etc., in order to provide required Management information.
Personal Assistant for Director and Senior Manager when it come escalated cases concerning payments.
Shares information about black listed customers and initiates appropriate action as required to ensure keeping bad debts to a minimum.
Reconciles payments received from customers & prepares debit/ credit adjustments in order to correct errors/ inconsistencies/ inaccuracies as per standard accounting procedures.
Responds promptly & effectively to customer queries/ concerns in accordance to Company standards & guidelines to ensure total customer satisfaction.
Addresses customer concerns as required & upon specific instructions of immediate supervisor and also coordinate with other departments.
Updates files of statistical reports ensuring that all relevant details are accurate/ correct & promptly entered.
Preparing Arabic & English Correspondence for the section.
Related Professional Training, Certification or Membership:
MS Office, CBCM, Win Cash, Oracle system
Years & Field of Experience required:
2-3 years of experience in data entry, book keeping, ledger accounts, Journal Voucher creation, data collection, compilation.
Dubai, United Arab Emirates
Accounting and Auditing
Years of Experience
Min: 2 Max: 3
High school or equivalent
1. Expected Salary
2. Contact No.
3. Current Location
6. Updated resume to email@example.com
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