Client Relations Assistant

  • Listed: December 2, 2017 1:17 pm
  • Company Name: Winters Instruments
  • Job Type: Full Time
  • Salary Package: Negotiable
  • Required Experience: 1-2 Years
  • Minimum Education: Anything
  • Emirates: Dubai
  • Country: United Arab Emirates
  • Employer Email:


Winters Instruments is a leading, global manufacturer of industrial instrumentation. Our products are brought to market by an extensive network of distribution partners and are trusted by some of the world’s most recognized Fortune 500 companies. Winters Instruments currently operates from 9 worldwide offices. In 2017, Winters Instruments was selected as a winner of Canada’s Best Managed Companies Program.

Winters Instruments is currently looking for an Client Relations Assistant for our Dubai operation.

Scope: –
The Client Relations Assistant will assist Regional Sales Managers with their daily activities, create and build new customer relationships as well as augment existing relationships. This person will be a significant contributor to the company’s continued growth through the successful identification, pursuit, closing and on-going support of business in a geographic area or market.

Responsibilities include but not limited to: –
Identify new clients through market research, trade shows and inhouse database. –
Quotation preparation and follow-up. –
Attend and support some trade shows including managing the trade show leads. –
Support Regional Sales Managers in their role including, but not limited to: –
Identify, research and qualify new leads –
Maintain contact database –
Track sales for the department –
Coordinate with the sales team to identify, recommend and schedule in-person customer visits. –
Cold call as appropriate within a market or geographic area to ensure a robust pipeline of opportunities. –
Manage various marketing initiatives. –
Manage contact databases. –
Managed contact databases. –
Manage focus accounts. Develop a greater understanding of the nature of our clients in order to identify opportunities to expand the sale of product and services while increasing profitability. –
Maintain a database of client intelligence via the CRM. –
Communicate with clients regarding services, the customer experience, potential problems, etc. –
Monitor client behavior, identify trends in order volume and value. –
Build deeper connections between customers and Winters to increase customer loyalty.

Qualifications: –
Two to three years experience in a similar role in marketing preferably in a technical, instrumentation or manufacturing organization –
Proven prospecting / cold-calling experience. –
Proven ability to manage customer RFQs emails / calls. –
Fluent in both written and verbal English. –
Proficient with PC applications (Outlook, Word, Excel, PowerPoint). –
Excellent interpersonal and organizational skills, strong attention to detail and the ability to meet deadlines. –
Excellent customer service and communication skills. –
Goal oriented, persuasive, able to persevere and remain positive and calm when faced challenges. –
Ability to meet deadlines. –
Background in Gauges and Instrumentation an asset.

Reporting: –
Weekly activity report / Monthly management report. –
Ongoing direct communications with RSMs, Corporate Business Development and other sales resources as appropriate.

Travel: –
travel approx. 5%.

If you are looking for a stimulating work environment with a well respected, global manufacturer then this is the position for you! Qualified candidates may submit their resume and cover letter stating salary expectations to:

Please quote (Dubai – Client Relations Assistant) in the subject line.

Candidates are expected to adhere to guiding principles of our Core Values –
People and Teamwork are keys to our success –
Treat everyone with respect –
Integrity in what we do –
Sense of urgency in what we do –
Pursuit of excellence –
Passionate about our work

Winters Instruments thanks all applicants, however only those meeting our requirements will be contacted.


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Listing ID: 2865a2172998a04a

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