Winters Instruments is a leading, global manufacturer of industrial instrumentation. Our products are brought to market by an extensive network of distribution partners and are trusted by some of the world’s most recognized Fortune 500 companies. Winters Instruments currently operates from 9 worldwide offices. In 2017, Winters Instruments was selected as a winner of Canada’s Best Managed Companies Program.
Winters Instruments is currently looking for an Client Relations Assistant for our Dubai operation.
The Client Relations Assistant will assist Regional Sales Managers with their daily activities, create and build new customer relationships as well as augment existing relationships. This person will be a significant contributor to the company’s continued growth through the successful identification, pursuit, closing and on-going support of business in a geographic area or market.
Responsibilities include but not limited to: –
Direct customer relations. –
Own / manage various customer issues including problem or difficult order fulfillment issues. –
Attend and support some trade shows including managing the trade show leads. –
Manage various marketing initiatives. –
Manage contact database. –
Some cold calling of direct focused initiatives. –
Manage focus accounts. Develop a greater understanding of the nature of clients in order to identify opportunities to expand the sale of product and services while increasing profitability. –
Maintain a database of client intelligence via CRM. –
Communicate with clients regarding services, the customer experience, potential problems, etc. –
Monitor client behavior, identify trends in order of volume and value. –
Coordinate with the sales team to identify, recommend and schedule in-person customer visits. –
Build deeper connections between customers and Winters to increase customer loyalty. –
Support Regional Sales Managers in their role including, but not limited to:
* Identify, research and qualify new leads
* Maintain contact database
* Track sales for the department. –
Cold calls as appropriate within a market of geographic area to ensure a robust pipeline of opportunities.
Weekly activity report / Monthly management report. –
Ongoing direct communications with RSMs, Corporate Business Development and other sales resources as appropriate.
Travel approximately 5%.
If you are looking for a stimulating work environment with a well respected, global manufacturer then this is the position for you! Qualified candidates may submit their resume and cover letter stating salary expectations to: firstname.lastname@example.org
Please quote (Dubai – Client Relations Assistant) in the subject line.
Candidates are expected to adhere to guiding principles of our Core Values –
People and Teamwork are keys to our success –
Treat everyone with respect –
Integrity in what we do –
Sense of urgency in what we do –
Pursuit of excellence –
Passionate about our work
Winters Instruments thanks all applicants, however only those meeting our requirements will be contacted.
NO PHONE CALLS or AGENCIES ACCEPTED.
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