Multi-task individual, customer-focused and pleasant personality with an Excellent Customer Communication Skills.
Process check-in and check-out according to the hotel policies and procedures.
Escorting Guest to the Rooms
Handling Guest Accounts Folio
Accountability of Cash Float
Allocating rooms for the arrivals
Entering guest details to CID system
Handling Guest complaints
Answer on house facilities and places of tourist interest
Taken reservations and attending booking enquiries
Handling VIP amenities and any other special requests for the arrival and long term guests.
Formal Hospitality Management qualifications– desirable
Previous experience in a 4-5 star hotel
Opera or Fidelio (PMS) user
Competent in Oral and Written English Communication Skills
Interested applicants are invited to submit a detailed resume stating current and expected salary to:
Ms. Fely Reamillo
Manager, Human Resource
Frasers Hospitality Pte Ltd
Email address: email@example.com
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