PLEASE READ BEFORE YOU APPLY!!!!
Experience: 2-5 years as CUSTOMER SERVICE REPRESENTATIVE
Effectively manage amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Proven customer support experience
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, priorities, and manage time effectively
Note: Kindly Send your CV at career(at)theelitecars(dot)com. Thank You!
Job Type: Full-time
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