Customer Service Ececutive

  • Listed: December 14, 2017 10:43 am
  • Company Name: Hilal Al Jazeera E Commerce
  • Job Type: Full Time
  • Salary Package: Negotiable
  • Required Experience: 1-2 Years
  • Minimum Education: Bachelors Degree
  • Emirates: Sharjah
  • Country: United Arab Emirates
  • Employer Email: hr@shopemirates.ae

Description

AED1,500 – AED2,500 a month
Job Summary

We are looking for energetic and talented Call Center Agent (Female) for our firm , location Sharjah

Job Description:

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

Job Responsibilities :

Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing customer information to requirements. ; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed.

>answer calls and respond to emails

>handle customer inquiries both telephonic and by email

>research required information using available resources

>manage and resolve customer complaints

>provide customers with product and service information

>enter new customer information into system

>update existing customer information

>process orders, forms and applications

>identify and escalate priority issues

Languages :

English & Hindi

( Arabic is added advantage)

Experience : 0 to 3 years

Visa: Husband/ Father Visa

interested candidates drop CV at: hr(at)shopemirates(dot)ae

Job Type: Full-time

Salary: AED1,500.00 to AED2,500.00 /month

Job Location:

Sharjah
Required education:

Bachelor’s
Required experience:

Customer Service: 1 year
Required languages:

English
Hindi
Arabic
Required license or certification:

Husband/Father Visa

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Listing ID: 465a312cba76140

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