Candidates Available Immediately to join with Dubai experience required.
If you need to give notice, no need to apply. If you don’t have any experience with Call Center Company, no need to apply.
Location: Marina Plaza, Office 1603 (nearest landmarks are : Marina Mall Dubai, JLT Metro Station Exit 3
Our company currently has a vacancy for Customer Service Representative.
We need someone who can start immediately. We will NOT be able to entertain applicants who are still employed and have not started their notice periods yet.
Requirements and Responsibilities for Customer Service Representative:
Experience of 2 years in the same or related field
Excellent Communication Skills – Written and Verbal (fluent in English)
Smart, assertive, and organized
Proficient in Microsoft Office applications
Willing to work on extended hours
Can work under pressure
Must be a team player
Keeping records of client
Client support over the phone
Data entry and documentation
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Managing incoming calls and customer service inquiries
Generating sales leads that develop into new customers
Identifying and assessing customers’ needs to achieve satisfaction
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
If you possess the above qualifications, please submit your CV through Indeed or you may submit it in person at our office in Dubai Marina, Marina Plaza, Office 1603 (nearest landmarks are: Dubai Marina Mall, JLT Metro Station Exit 3)
NOTE: PLEASE DO NOT CALL. ONLY SHORTLISTED APPLICANTS WILL BE INVITED FOR AN INTERVIEW.
Job Type: Full-time
Job Type: Full-time
Customer Service: 2 years (Required)
High school or equivalent (Required)
Mention that you found this ad on Bibango.com when you Call or Message.