Digital and Communication Coordinator – Education

  • Listed: January 15, 2018 8:11 pm
  • Company Name: WWF
  • Job Type: Full Time
  • Salary Package: Negotiable
  • Required Experience: 2-5 Years
  • Minimum Education: Anything
  • Emirates: Abu Dhabi
  • Country: United Arab Emirates
  • Employer Email:


Emirates Wildlife Society (EWS) is a UAE environmental non-governmental organization, established under the patronage of HH Sheikh Hamdan bin Zayed Al Nahyan, Ruler’s representative in the Western Region and Chairman of Environmental Agency – Abu Dhabi (EAD).

EWS works in association with WWF, one of the world’s largest and most respected independent conservation Organizations. EWS-WWF has been active in the UAE since 2001 and has successfully initiated and implemented several conservation and education projects and initiatives in the region.

EWS-WWF works federally and in the region with offices in Abu Dhabi, Dubai and Fujairah and is governed by a local board of directors.

Job summary

The Digital and Communications Coordinator reports to the Digital Platform Manager and is responsible for implementing digital communications activities for the Education Programme. This specifically includes day to day management of Platform including community management, content production and distribution and capturing and collating analytics.
The Digital and Communications Coordinator also plays a central and integral role in planning and creating both online and offline communications to support the success of the Platform and Programme.
An integral member of the Education and Communications team; the role holder keeps abreast of digital trends and implements effective (digital) communications initiatives to key audiences such as youth and young families.
The role holder will be able to manage multiple activities, prioritize and plan their time effectively and will be driven by delivering a high quality product on time.
Ideally the role holder will be fluent in both English and Arabic.

Key Responsibilities

Platform and digital eco-system strategy implementation
Implement the over-arching Education Programme and Platform Digital strategy for 2018 to 2020
Manage digital platforms and channels through a deep understanding of all digital tools and channels
Drive improvement in all digital strategies by collating consistent reporting and insights based on customer engagement and behavior data obtained from all digital channels, in addition to monitoring trends and emerging technology and implementing where relevant
Continually evolve and add to stakeholder and target audience insight and institutionalize its use
Continually look for ways to optimize member experience on the platform to drive long term engagement
Implement the content strategy and calendar for the platform
Work with other education team members to create and deliver the assets detailed in the content calendar and re-purpose offline content for the platform
Commission, source and create high quality rich content from a variety of sources to support, inform and educate
Work with the team to develop, deliver, promote and evaluate digital marketing campaigns that engage with our key audiences
Manage the platform community and ensure timely and engaging responses

Communications planning and implementation
Work with Digital Platform Manager, Communications Director and Agency to define communications strategy and plan
Implement the communications plan
Implement and update the communications calendar
In coordination with external suppliers, supplying information, facilitating contract finalization, and coordinating invoices and payments (Invoices to be in alignment with EWS-WWF payment cycle)
Responsible for keeping track of available media buys (pro-bono or paid), documenting brand presence and updating media lists
Maintaining a well-organized content database
Responsible for updating salesforce regularly

Effectively manage budgets and resources
Manage relevant agencies and 3rd parties
Liaise with EWS-WWF communications and brand teams
Other stakeholder management (e.g. partners)
Support marketing and fundraising communications if/ where relevant
Other ad hoc tasks as and when


EWS-WWF Focus: Acts as a member of EWS-WWF, placing higher priority on EWS-WWF goals than own goals and anticipating the effects of own area’s actions on others to ensure holistic EWS-WWF outcomes.
External Orientation: Looks outwards ensuring EWS-WWF stays relevant, continues to anticipate and adapt to external environmental and global trends.

Delivering Quality Outcomes: Establishes stretch goals, plans, using best judgment and takes responsibility for planning to and delivering on outcomes.

Building Working Relationships: Builds collaborative relationships through the understanding and development of other’s and own ideas.

Communicating Effectively: Uses appropriate means of communication to convey messages, seeks input from others and ensures understanding.

Managing Resources: Makes the right judgments based on financial and resource availability.


Impact Driven
Results oriented and focused
We passionately seek impactful

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Listing ID: 5785a58daae4b12f

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