A well-kept secret in the heart of the city, Meliá Dubai is the first 5 star Spanish hotel in the Middle East. It is cutting edge in style and located in one of the most important destinations in the world. Expect visually entertaining interiors with contemporary art pieces from all over the world and 164 stunningly decorated rooms & suites, state-of-the-art meeting space and business facilities, reflecting the urban glamor of this flourishing metropolis.
Melia Hotel Dubai is looking to recruit a Food & Beverage Hostess. If you have previous experience in a similar role, gained within luxurious hotel/resort environment and would like to become a part of an exciting and dynamic team that gives you opportunities to grow, then we would like to hear from you.
THE MAIN RESPONSIBILITIES OF HOSTESS ARE:
As a Hostess, you will be responsible for greeting and serving the needs of the guests, ensuring the guest a memorable experience in hotel. As a hostess, you will also be required to have extensive knowledge of the menu offering in the F & B outlets in the hotel. Some of the key responsibilities include but are not limited to the following:
To actively promote Food and Beverage departments, leading to enhancements in revenue
To provide excellent level of customer service to all restaurant guests
To manage restaurant bookings and ensure that customer satisfaction is achieved at all times
To provide administrative support to the F&B Manager and when required, to assist in the F&B outlets as requested
To handle guest complaints and ensure that they are resolved in satisfactory manner at all times.
THE IDEAL CANDIDATE MUST HAVE:
Previous experience in a similar role, gained within luxurious hotel/resort environment
Fine dining experience
Able to work different shifts
Excellent communication skills
Ability to demonstrate problem solving with a positive can-do attitude
Excellent organizational skills
Hotel management degree / diploma.
Knowledge of Arabic language would be an asset
Knowledge of additional European language would be an asset
IN RETURN, THE SUCCESSFUL HOST/HOSTESS WILL RECEIVE:
Attractive salary package & benefits
Free meals on duty
Staff uniform/dry cleaning
Employee recognition programmes
Discounts in accommodation and F&B for yourself, friend and families in any Melia Hotels International properties worldwide
Training & Development
Opportunities for promotion and transfer across the group
Numerous social events
Great working environment
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