Guest Relations Executive

  • Listed: June 1, 2019 10:48 am
  • Company Name: Recruit for Africa
  • Job Type: Full Time
  • Salary Package: 2001-4000 AED
  • Required Experience: 1-2 Years
  • Minimum Education: Anything
  • Emirates: Dubai
  • Country: United Arab Emirates
  • Employer Website: http://www.recruitforafrica.com

Description

We are looking for an experienced GUEST RELATIONS EXECUTIVE to join the team of a well-known luxury beach resort in Abu Dhabi. The resort is popular with tourists as well as local guests and offers beautiful facilities to relax and enjoy incredible food.

Main duties of this job:

To meet and greet arriving guests and make sure all bookings are executed smoothly
To ensure and provide professional and high class guest service experience
To analyze customer feedback and to provide strategic direction to continuously improve overall rating
Provide upscale guest service experiences for clients throughout their stay
Oversee check-in and check-out procedures, including reservations and financial transactions
Listen to and resolve complaints
Ensure special guests receive personalized services
Coordinate and manage communication between guests and staff
Promote all club’s amenities
Manage guest relations team
Establish friendly relationships with regular clients
Experience Requirement:

Proven work experience in Guest Relations, ideally on supervisor level in luxury environment
Fluent English
Outstanding communication and active listening skills
Excellent problem-solving and multitasking skills
Ability to motivate a team into high performance
Ability to work flexible hours
Professional presentation
Hospitality qualification
Valid passport
Clear Criminal Record
Start: ASAP, subject to visa process

Salary:

Basic AED 2500, tax free
Commission
Free accommodation
Free transport to and from work
Annual paid holiday
Return flights home on completion of every contract
Medical insurance
Meals on duty
joining flight to Abu Dhabi
visa fees
To apply for Guest Relations Executive | UAE | Luxury Beach Club, please send up to date CV in WORD format, with full length photo and contactable references.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality jobs, retail placements, chefs and lodge employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job! http://www.recruitforafrica.com

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Listing ID: 3225cf120686159f

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