Hair Stylist-Dubai

  • Listed: November 26, 2016 11:00 am
  • Expires: This ad has expired
  • Company Name: MAC Group
  • Job Type: Full Time
  • Salary Package: Negotiable
  • Required Experience: 1-2 Years
  • Minimum Education: Anything
  • Emirates: Dubai
  • Country: United Arab Emirates
  • Employer Email: zeinab@macgroup.me

Description

Job Summary & Purpose:
The Hairstylist is responsible for creating, developing and enhancing their client’s personal appearance and features.
This role interacts face-to-face with customers, simultaneously providing customer service, personal services, promoting / selling beauty products to customers and drawing attention through demonstration.
Attending and participating actively to continuous professional development initiatives proposed by the management such as training and demonstrations is a critical aspect of this position, as it is taking part to the launch and presentation of new treatments.
Principal Accountabilities
Responsible to perform all hair and makeup services as per spa standard.
Make a proper client consultation and demonstrate excellent service, talking to clients about how they want their hair done, giving them advice and suggesting style ideas
Provide hair services, such as shampooing, cutting, coloring, and styling hair, and massaging and treating scalp providing end-to-end service, from preparation and planning of the treatments, to ensuring that finished results are to client’s satisfaction. May also apply makeup, dress wigs.
Develop new styles and techniques
Advise on minor hair and scalp problems
Maintain a professional, co-operative and friendly attitude
Operate job card and give it to the reception to receive the payment
Keep the spa equipment in good condition
Use products in the right amount to avoid wastage
Greet and welcome all guests with professionalism, creating a personal rapport with each customer, whilst being respectful to the demographic of the individual.
Act as a brand ambassador, giving customers a positive impression of self and the organization, and following corporate guidelines on personal grooming and uniform wearing.
Address customers and co-workers with polished, suave and sophisticated tone of voice and body language
Create a personal rapport with each customer, whilst being respectful to the demographic of the individual.
Maintain a professional, co-operative and friendly attitude
Conduct self and communicate with co-workers and customers with elegance and distinction
Ensure the best services in the SPA and rigorously perform duties respecting the time schedule
Flexible with customers’ schedule to support the commercial requirements of the establishment
Handle and resolve all customer enquiries and complaints professionally and courteously
Constantly keep up-to-date own knowledge of all merchandise and treatments offered by the spa and of their prices
Demonstrate and sell products, cosmetics, and treatments, consistently looking at ways of cross selling and upselling products and treatments within own area of work as well as of the other areas.
Meet and exceed sales targets as established and agreed with spa management.
Update and maintain customer information records, such as new treatments provided
Assist in making appointments
Maintain inventory of materials, tools and other consumables of own work station, notifying the spa Manager of any low merchandise and following up with orders to ensure that these are placed and delivered on time.
Assist in the receipt of deliveries of merchandise
Contribute to team cohesion and effectiveness by working effectively with co-workers, customers and others and by sharing ideas in a constructive and positive manner
Listen to and objectively consider ideas and suggestions from others
Keep commitments, and keep others informed of work progress, timetables and issues
Address problems and issues constructively to find mutually acceptable and practical business solutions
Address others by name, title or other respectful identifier and respect the diversity of the workforce in action, words, and deeds
Provide training, guidance and direction to juniors and new joiners, ensuring understanding and compliance with the brand’s quality standards and customer service, motivating them, and contributing positively to their skills development
Report to management about matters related to guests or staff requiring attention
Keep work stations clean and sanitize tools such as scissors and combs after each use as per standard
Clean tools and work areas regularly
Make sure that hair products containing chemicals are used and stored correctly

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Listing ID: 6958385e8f4f466

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