Inside Sales Representative / Renewals

  • Listed: January 26, 2017 8:33 am
  • Expires: This ad has expired
  • Company Name: ESET Middle East, Greece & Cyprus
  • Job Type: Full Time
  • Salary Package: Negotiable
  • Required Experience: 1-2 Years
  • Minimum Education: Bachelors Degree
  • Emirates: Dubai
  • Country: United Arab Emirates
  • Employer Website:


At ESET, we are dedicated to developing high-performing security solutions for home users and corporate customers, detecting and disabling all known and emerging forms of malware.
The position is a part of Inside Sales Team, requires excellent communications skills, methodicalness and focus.

Key Responsibilities
Act as the company’s telesales expert approaching new and existing customers and offering the complete suite of ESET Security Solutions.
Constantly follow up renewals of assigned territory with partners & end customers
Expand on current customers by upselling and cross selling ESET Security Solutions.
Assist customers with requests for license merges, transfers and other renewal queries
Maintain channel partner and end user account information in company’s CRM system
Document and record all activity and communication with customers over telephone and email in the company’s CRM system.
Work closely with Channel Managers and channel partners to avoid conflicts and generate revenue.
Participate in products promotions and merchandising activities in shopping malls and retail stores
Drive growth of ESET’s online sales
Achieve and exceed revenue targets set by the company
A degree in a related discipline
Fluency in English (verbal & written)
2+ years relevant experience
Strong aptitude for learning sales methodologies and understanding how to utilize them
Understanding of subscription based software and renewals concept
Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams
Understanding the differences among Vendor, Distributor, Reseller & End Customer
Working experience in an IT Distributor or Vendor
Previous experience with CRM systems
Arabic speaking
Interesting job in an international team of growing and a very successful company
Competitive offer based on skills and experience
Since 1987, ESET® has been developing record award-winning security software that now helps over 100 million users to Enjoy Safer Technology. Its broad security product portfolio covers all popular platforms and provides businesses and consumers around the world with the perfect balance of performance and proactive protection. The company has a global sales network covering 180 countries, and regional offices in Bratislava, San Diego, Singapore and Buenos Aires.
The Company has global headquarters in Bratislava (Slovakia), with regional distribution centers in San Diego (U.S.), Buenos Aires (Argentina), and Singapore. ESET has malware research centers in Bratislava, San Diego, Buenos Aires, Singapore, Prague, Košice (Slovakia), Krakow (Poland), Montreal (Canada), Moscow (Russia).
ESET Middle East
Has its regional office in Dubai Internet City and manages an extensive partner network in 11 countries: United Arab Emirates, Saudi Arabia,Kuwait, Qatar, Oman, Bahrain, Yemen, Lebanon, Jordan Egypt and Libya.
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Listing ID: 9285888b2cf8f896

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