IT Support Engineer

  • Listed: February 27, 2018 10:11 am
  • Company Name: Souq.com
  • Job Type: Full Time
  • Salary Package: Negotiable
  • Required Experience: 2-5 Years
  • Minimum Education: Bachelors Degree
  • Emirates: Dubai
  • Country: United Arab Emirates
  • Employer Website: souq.com

Description

ABOUT SOUQ

Souq.com is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.

Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.

With more than 4,000 employees, We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry.

PRIMARY RESPONSIBILITIES

Installing and configuring computer hardware operating systems, applications and other IT equipment’s
Monitoring and maintaining computer systems and networks
Troubleshooting system and network problems and diagnosing and solving hardware/software faults
Providing support, including procedural documentation and relevant reports;
Setting up new users’ accounts and profiles and dealing with password issues;
In charge of office domain & active directory.
Troubleshoot and resolve end-user hardware, operating system, and software related problems
Troubleshoot and resolve basic network and server access problems for end-users,
Troubleshoot and resolve issues with WAN, VLAN, firewall, VPN, et
Perform software and basic internet troubleshooting, diagnostics, installation and resolution.
Responsible for machine backup.
Responsible for All IT technical Issues
Flowing company policy and work in all request send from the IT administrator
JOB REQUIREMENTS

B.H or B. Sc in computer science or computer engineering
1 to 3 years’ experience
CCNA and MSCE certifications is a plus

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Listing ID: 735a93d2532dc25

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