Récapitulatif du poste
MSH INTERNATIONAL is a leading worldwide provider of Healthcare insurance solutions. With offices located in strategic places around the world including Calgary, Paris, Shanghai and Dubai, we are focused on providing high quality services that meet the needs of our large and diverse global client base. We recognize the importance of our human resources to achieve these goals, so we are looking for outstanding candidates to fill this position.
The candidate we are looking for will be responsible:
Review and handle pre-authorization and referral requests for medical appropriateness by using established clinical protocols to determine the medical necessity of the request.
Handle medical queries received from members and client companies
Provide medical opinion to other departments
Medical advice concerning big complicated cases.
Responsible for quality of customer service provided to insured members and internal and external partners, as per contract provisions.
Foster an ongoing relationship with the world wide medical team; seeks input, opinion or advise from theses resources as appropriate.
Responsabilités et missions
Ability to work well with all levels of management and staff while maintaining a professional and diplomatic demeanor
Excellent written and verbal communication skills
Excellent interpersonal skills
Ability to prioritize and integrate a proactive approach to assignments
Ability to request assistance as needed
Strong technical aptitude with the ability to quickly learn and adjust to new systems
Strong analytical, problem solving and decision making skills
Effective organizational and time management skills
Proficiency in written and verbal English required, bilingual English/French
Qualifications et compétences
Previous experience with insurance companies is desired.
Working knowledge of MS Office
If you are interested in this position and have the required qualifications, please send your resume to recruitment(at)mena.msh-intl.com
Job Type: Full-time
Dubai Free Zone
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