AED5,000 – AED20,000 a month
1. To develop and implement the kreek.com e-commerce strategy to maximise revenue and ensure the highest standard of customer service
2. To manage, develop and care for the team responsible for e-commerce sales, fulfillment and selling b2b.
3. To be the final decision maker, in consultation with the line Director, for cross museum e-commerce policy decisions.
4. To manage the relationship with the e-commerce IT, SEO, Online Marketing team.
5. To ensure that the e-commerce elements on the web site are fully functional at all times and meet customer needs.
1. Annual e-commerce financial targets for Kreek.com are met.
2. The e-commerce function across the museum is maximising its market potential.
3. E-commerce activity is fully integrated and appears seamless to Website users.
4. New market opportunities are identified developed and market entry plans are managed.
5. Appropriate promotional and communication programmes are planned and executed in a timely manner.
6. Ensure that the appearance and functionality of the e-commerce element of the web site is of a continuously high standard.
7. Oversee the fulfilment of goods and services ordered via the e-commerce channel and ensure high level of customer satisfaction and business efficiency.
1. Strong business skills evidenced by a business qualification or track record of managing similar businesses.
2. Technical understanding of information and web based systems evidenced through qualifications or previous management experience.
3. Strong analytical skills
4. Sound, up-to-date working knowledge of relevant legislation and best practice affecting the e-Commerce function.
1. Ability to directly lead and develop a small business unit and manage growth.
2. Authority and flexibility in co-ordinating and influencing activities across a complex organisation. 3. Ability to develop strategy and manage its implementation.
4. Project management skills with an ability to see things through to completion in a challenging environment.
Job Type: Full-time
Salary: AED5,000.00 to AED20,000.00 /month
Ecommerce: 5 years
Required license or certification:
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