Production Manager / Account Manager
Introduction of the role
Production Executives assist Production Managers in the production process and help with coordination of suppliers to produce our clients’ designs.
Production Executives complement the project team by placing detailed orders to ERP system (Infor M3), assisting in the management of supplier production and overseeing assembly and packing of articles in the required quality and time frame.
We expect our Production Executives to be technically skilled, organized and attentive to detail (to operate and master our ERP system), good communicators, planners, and team players working closely with our CAD engineers, production managers, account/roll-out managers, assembly teams, logistic managers and installation teams.
Project execution – Acting as the right hand to Production Managers to ensure quality and profitability of the fixtures (collect and file final documentation – renderings, drawings, instruction sheets etc.; prepare cost estimates for Production Managers, send production orders to suppliers, oversee assembly and packing of articles). Pre-installation site reviews and store checks if needed.
Project documentation – Ensure ERP system is used to document all production related information and technical documentation.
Supplier management – Maintain excellent relationships with all suppliers, liaison between different material suppliers for cross production checks.
Communication – Acting as the contact person for internal teams and suppliers on project status and details related to production, provide clear and timely solution oriented communication to suppliers and internal team members.
Quality control (together with QC Dept.) – Ensure quality and on time delivery of production articles, cooperate on inspections at supplier’s facilities and on incoming components to warehouse, ensure packaging standards reflecting client’s needs.
Claims handling – Manage claims of damaged or missing components.
Minimum 2-3 years of experience in production area – ideally in retail fixture fabrication or related industry.
Technical education is a big plus (furniture, mechanical, civil engineering, architecture).
Able to read and comprehend technical drawings is a must.
Basic knowledge of materials and production technologies in joinery, metal works, plastics, printing and glass works.
Project execution skills – able to source and document relevant information, and report on, follow procedures and carry out activities relating to project execution.
Open, Honest and Direct
Good communication skills for both personal and written interaction with suppliers and internal teams.
Stress resistant and able to focus under time pressure
Ability to multi-task without losing focus and control
Perfectionist with a high level of attention to detail
Advanced level of MS Office (MS Excel is a must)
Knowledge of ERP systems is a big plus
Knowledge of 3D and CAD design software advantageous
Knowledge of Inventor or SOLIDWORKS software advantageous
English – intermediate level required for daily written and verbal communication + sknowledge of technical English
Another language (relevant for client’s needs) is an advantage
A valid UAE driver’s license and an own car is required.
INSPIRING BRAND EXPERIENCES
Portland / New York / Curitiba / London / Amsterdam / Prague / Moscow / Hong Kong / Xiamen / Shanghai / Sydney
IN-STORE. AT HOME. ON THE MOVE.
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