Posted 16 hours ago
Royal Service Agent Job Opening. Currently we are looking for Royal Service Agent for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties and Responsibilities :
• Logs all requests and ensures timely follow up to ensure a seamless service experience for guests.
• Ensures all wake-up calls are accurately logged and executed.
• Ensures that all telephone extension lists are maintained and updated regularly.
• Adheres to and promotes all Company Health & Safety policies and procedures to ensure a safe work environment.
• Receives and distributes faxes, voice messages and written messages for guests and internal departments.
• Maintains knowledge of all facilities, services and promotions in order to respond confidently and effectively to inquiries.
Job Requirements and Qualifications :
• Excellent command of English and confidence in communication skills
• Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
• Must be able to work well under pressure in a fast paced and constantly changing environment.
• Must be a strong team player, professional and motivated with excellent organizational skills.
• Possess at the least a High School Diploma or equivalent degree.
• Diploma in Hotel management an asset.
• Second or third language an asset.
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