HSBC is one of the world’s leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams.
The Job Holder carries out the role of Manager- Mobile Sales Force (MSF) UAE. Responsible to manage the team for achieving overall business AOP for MSF in terms of Sales & Revenue across all core products. This includes the growth in terms of soliciting quality NTB business & cross selling relevant products. In addition to Sales & Relationship management, the job holder provides inputs in product enhancement, performance and product strategy within the operating environment to lead & maximize profitable sales growth of business in terms of acquisition and providing superior customer experience.
Duties & Responsibilities:
Meeting AOP targets
Develop strategies to achieve targets by efficiently managing, developing and supervising a team
Embed HBME’s culture in line with business objectives and compliance requirements
Ensure the team’s meets group standards of Customer service, Compliance and technical knowledge through ongoing training and accreditation
Build high standards of external & internal customer service, efficiency & productivity in line with strategic & operating objectives
Support other businesses- Premier, Mortgage, Mefco, Wealth and Business Development by optimizing cross-selling opportunities for RBWM business
Work closely with the Business Development team in designing and building sales and distribution strategy for all AEL companies under their assigned territories and providing the team with a competitive edge
Develop a Training pathway and Career progression plan for the team
Ensure robust Activity management system in place in line with RIF guidelines
Maintain internal control standards, including timely implementation of internal and external audit points
Experience & Qualifications:
Knowledge of credit /general banking operations with preferred emphasis on retail banking acquired through 3-4 years of general banking experience and preferably 2-3 years spent in a role of a Sales Officer.
Motivational, Leadership and Sales Management Skills with experience of having managed a sales team consisting of different experience levels and different cultural backgrounds.
Effective man management and interpersonal skills are essential for the role in motivating the staff to achieve their goals.
Time Management and organization skills are essential given the varied number of activities with which the jobholder is involved on a daily basis
Retail Banking and Wealth Management (RBWM) serves millions of customers worldwide. Our employees help customers to manage their day-to-day finances and save for the future. We offer career opportunities ranging from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. There are many career opportunities in Retail Banking and Wealth Management, from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. Generalist, specialist and managerial roles are available at all levels. For more information visit http://www.hsbc.com/careers/explore-our-business
We put diversity at the heart of our business and we take our responsibility to develop our talent seriously.
Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits.
What to expect at HSBC
The chance to realise your ambitions
Globally connected careers
A strong emphasis on values
Learning and development opportunities
An inclusive, meritocratic culture
Global Careers Opportunities
Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers.
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