Senior Business Analyst

  • Listed: July 17, 2019 10:02 pm
  • Company Name: Tigerspike
  • Job Type: Full Time
  • Salary Package: Negotiable
  • Required Experience: 2-5 Years
  • Minimum Education: Anything
  • Emirates: Dubai
  • Country: United Arab Emirates
  • Employer Website:


Tigerspike Dubai is looking for a Senior Business Analyst with the ability to dive into solving complex business challenges for our clients.

Being a part of the conversation from the start, you’ll be responsible for researching, defining and communicating project requirements. Collaborating with UX & UI designers and software engineers (web & mobile), you’ll use your analytical and creative problem-solving skills to help shape, design and create solutions that address key business needs.

A successful Analyst at Tigerspike is comfortable when faced with uncertainty and instinctively apply systematic approaches to complex situations, structuring and ordering inputs to create a coherent, compelling story. With knowledge of business models, technology and user-centred design, Analysts act as servant guide and change-agent to Tigerspike clients, and team members, rapidly identifying, qualifying and envisioning opportunities.

Who are you?

You’re a tactical thinker, capable of analysing the real world and distilling what you see into a credible business case or plan. You’ll work closely with clients to understand their business objectives and how they relate to the project and product. You’ll make data-led decisions and use analytics to underpin recommendations.

You have at least 4 years of experience as a Business Analyst and you master Jira, Confluence and Analytics software. You’re ambitious, and a self-starter who shows perseverance because you’re hungry for results. You’re a great listener, you communicate clearly and don’t quiver in front of clients. You are able to work autonomously and as part of team. Your colleagues trust you and your integrity is untouchable. A willingness for occasional travel to our other Global offices, sometime for periods of up to 1-3 months at time, would be advantageous. Also, you’re so friendly and fun, everyone wants to be you!

You have experience in the following areas:

Working in both an Agile and Waterfall environment
Business modelling and Process analysis (user-flow diagrams, experience storyboards, site map architecture diagram)
Product management
Workshop facilitation
Requirement gathering and documenting
Google Analytics
What’s the job:

Knowledge and experience at delivering with agility is key to this role – structuring requirements to deliver for impact and value while keeping the overall objectives in sight. You must be adept at working in a cross-discipline project team and taking ownership of keeping project backlogs in optimal shape. Some other key responsibilities include:

Interface with key client stakeholders to capture, document and replay requirements
Precisely capture business problems, value drivers, and functional/non-functional requirements,
Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts of various solution options.
Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing.
Facilitating workshops, conducting meetings and presentations to share ideas and findings.
Who are we?

Tigerspike is a digital services company improving people’s lives through technology. Focusing on strategy, experience design, development and systems integration, our work is hinged on five key values: Transparency, Resilience, Problem-solving, Energy, and Curiosity. We have a reputation for innovation and creating long-term partnerships with customers such as Emirates Airlines, American Express, Kaiser Permanente, Westfield, Telstra, 7-Eleven, New Look, Service NSW & DIRECTV.

Our People are our culture and that is what makes us unique. Founded in 2003 with a team spanning 10 global offices and counting, we are excited to continue supporting businesses #TheTigerspikeWay.

What do we offer?


Great team culture – we like to go out for drinks, the team get together for Thursday lunch and every quarter we have an Innovation Day where we come together to solve problems for our clients or strategise on our future vision.
In addition to the standard public holidays, Tigerspike offers all employees 25 days vacation per year + an extra day for your birthday
Worldwide medical and dental plans to fit your needs
50% subsided gym membership, next to the office
Professional and personal development budgets
Opportunity to work in other global office locations such as Tokyo, Sydney, Melbourne, Brisbane, Singapore, Mumbai, Wrocław, Berlin, London and New York.
Flexible working hours including the option to work from home
Remote ‘working from another county’ for up to 3 weeks per year
Annual flight allowance

Please note that we do not accept introductions from recruiters

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Listing ID: 8255d2d99866c31d

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