Urgent opening for Customer Service Executive in UAE

  • Listed: December 9, 2017 1:24 pm
  • Company Name: Innovations Direct Employment Services LLc
  • Job Type: Full Time
  • Salary Package: 4001-6000 AED
  • Required Experience: 1-2 Years
  • Minimum Education: Anything
  • Emirates: Dubai
  • Country: United Arab Emirates

Description

AED6,000 a month
Job Summary

Urgent opening for Customer Service Executive in UAE

Location – Dubai

Nationality – Russian & Chinese

Salary – AED 6000

Working days – 5 Days

Job Description:

Manage large amounts of incoming calls

Identify and assess customer’s needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Requirements

Proven customer support experience or experience as a client service representative

Strong phone contact handling skills and active listening

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

Bachelor degree

Interested candidates can walkin to Innovations for interview on 10th of December ’2017 at 10.30AM – 3.00pm on the below mentioned location.

Innovation, 23rd Floor ,

Cluster – W,

Tiffany tower,

Dubai Marina JLT,

Damac Properties Metro Station. Exit 1.

Job Type: Full-time

Salary: AED6,000.00 /month

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Listing ID: 465a2a3fd280982

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